Privacy policy

Privacy Policy

Last Updated: June 2026

Nutthouse Customz ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, request a quote, subscribe to emails, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Company name (if applicable)

Custom Order Information

For personalized products, we may collect:

  • Names

  • Dates

  • Custom text

  • Uploaded artwork

  • Logos

  • Images

  • Design instructions

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referral sources

  • Shopping activity

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Create personalized products

  • Communicate regarding your order

  • Send shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

With your consent, we may also send promotional emails regarding products, services, offers, and updates.

3. Payment Processing

Payments are processed through secure third-party payment providers.

Nutthouse Customz does not store or have access to your full credit card information.

Payment providers may collect and process payment information according to their own privacy policies.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Remember customer preferences

  • Improve website performance

  • Analyze website traffic

  • Measure advertising effectiveness

  • Provide personalized marketing

These technologies may include:

  • Shopify Analytics

  • Google Analytics

  • Meta (Facebook) Pixel

  • Instagram advertising tools

  • Other ecommerce and marketing platforms

You may disable cookies through your browser settings; however, some website functionality may be affected.

5. Marketing Communications

If you opt in to receive marketing communications, we may send:

  • Product announcements

  • Promotions

  • Sales

  • New product releases

  • Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

6. Sharing Information

We do not sell your personal information.

We may share information with trusted third-party providers when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Advertising platforms

  • Analytics providers

These providers only receive information necessary to perform their services.

7. Customer-Supplied Artwork

Customers may submit logos, artwork, photographs, and other content for customization.

By submitting content, you authorize Nutthouse Customz to use that content solely for the purpose of producing your requested products and fulfilling your order.

We do not claim ownership of customer-submitted artwork.

8. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to information we hold about you

  • Correction of inaccurate information

  • Deletion of personal information

  • Opting out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will become effective immediately upon posting to our website.

Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Nutthouse Customz
Website: nutthousecustomz.com
Email: info@nutthousecustomz.com