Shipping Policy

Production Time

At Nutthouse Customz, every item is custom-made to order. Because our products are personalized, laser engraved, handcrafted, or manufactured specifically for each customer, production time is required before your order ships.

Current production time is typically 3-5 business days from the date your order is placed.

Large orders, highly customized projects, corporate orders, or seasonal demand may require additional processing time. If an extended lead time is expected, we will contact you directly.

Shipping Time

Once your order has been completed, it will be shipped using the shipping method selected at checkout.

Please note:

• Production time (3-5 business days) is separate from shipping transit time.

• Shipping carrier delivery estimates begin after your order has shipped.

• Delivery times may vary depending on carrier performance, weather conditions, holidays, and destination.

Tracking Information

Once your order ships, you will receive an email with tracking information so you can monitor your shipment's progress.

Custom & Personalized Orders

Because our products are custom-made, production cannot begin until all artwork, customization details, and approvals (if required) have been received.

Delays in providing artwork, logos, personalization details, or approval of proofs may extend production times.

Local Pickup

If local pickup is available for your order, you will be notified when your order is ready. Please wait for confirmation before arriving for pickup.

Lost or Delayed Shipments

Nutthouse Customz is not responsible for shipping delays caused by carriers, weather events, or circumstances beyond our control. If your package is lost in transit, please contact us and we will assist with filing a claim when applicable.

Questions?

If you have any questions about production times, shipping methods, or the status of your order, please contact us:

Nutthouse Customz
Website: nutthousecustomz.com
Email: info@nutthousecustomz.com